Introduction
Learn how to receive and process emails inside your app. Resend Inbound Email allows your app to handle incoming emails using webhooks. It enables powerful workflows such as parsing email content, handling attachments, triggering automations, and converting emails into structured data. This is ideal for building support systems, email-based features, and automated workflows.What You Can Build
With Resend Inbound Email, your app can support:- Support Inbox Systems – Receive customer emails and convert them into support tickets.
- Email-to-Action Workflows – Trigger actions in your app when an email is received.
- Email-to-Post Features – Allow users to create content by sending an email.
- Attachment Processing – Handle files sent via email (images, documents, etc.).
- Auto-Reply Systems – Send automated responses based on incoming emails.
How It Works
When Resend Inbound Email is enabled, incoming emails are routed to your app via webhooks. Your app can:- receive email data (sender, subject, body, attachments)
- parse and extract useful information
- trigger workflows or store data
- send automated replies or forward emails
- integrate with internal systems (e.g., support dashboards)
Example Prompts
You can use prompts like these to implement features: Add a support inbox Add a support inbox to my app that receives customer emails and creates support tickets automatically using Resend. Add email-to-post functionality Add email-to-post functionality so users can publish content by sending an email to my app using Resend.Common Use Cases
Resend Inbound Email is commonly used for:- customer support systems
- feedback collection via email
- automated workflows triggered by email
- content creation via email
- internal tools and dashboards
Best Practices
To get the best results:- validate incoming email data before processing
- handle attachments securely
- avoid duplicate processing of emails
- use clear parsing logic for structured data
- combine with outbound emails for full communication loops